Documentation

Everything you need to deploy and operate ITOps V4.

Redirecting to Getting Started...

Core

• Getting Started - Quick deploy and architecture overview
• Installation - Helm charts and production values
• Configuration - Environment variables reference
• Agent Deploy - Agent installation and service ConfigMap setup
• Push Endpoints - SLA, backup, storage monitoring and health push
• GitOps Schema - Per-service ConfigMap template, bare-metal push, repo layout
• AI Prompts - Prompts for AI coding assistants

Ticketing PAID

• Overview - Lifecycle, priority, audit trail (Ticketing plugin)
• GitOps Setup - Declarative workflow + catalog config via Helm values
• Default Workflows - The 5 built-in state-machine templates
• Groups - GitOps-declared ITSM roles, hierarchical membership, cascade lookup
• Service Catalog - Pre-filled ticket templates declared in YAML

SLA

• SLA Plugin PAID — uptime aggregation, error budgets, daily reports.
• SLA Portal PAID — standalone public-facing status-page microservice (requires the SLA Plugin).